Questions Before You Register?

What is SeoulDepot?

SeoulDepot is a micro wholesale sourcing platform for K-Food, K-Wellness, and K-Beauty. We built it to give business buyers a more streamlined way to source across categories through one dependable partner.

Who is SeoulDepot for?

We designed SeoulDepot for retailers, distributors, and resellers looking for a more reliable way to source Korean products internationally. It is best suited for businesses that value authenticity, supply consolidation, and a more efficient purchasing process.

What can I source through SeoulDepot?

You can source across food, wellness, and beauty in one place. We make it easier to build across multiple product categories without managing several separate suppliers.

Why do I need to register first?

Registration gives you access to wholesale pricing, product visibility, and business purchasing features. It also helps us keep SeoulDepot focused on qualified business accounts and a more relevant sourcing environment.

Is there a minimum order amount?

Yes. Our minimum order amount is $500. This helps us maintain a wholesale-ready structure and support more efficient handling across partner orders.

Are prices all-inclusive?

Shipping, tariffs, and additional fees can make international sourcing harder to plan around. We structure pricing as clearly as possible, with those costs factored in upfront where applicable, so purchasing feels more predictable from the start. No hidden fees at all guaranteed. 

How does shipping work?

We support consolidated shipping across categories, so orders can move through one coordinated fulfillment flow instead of multiple separate shipments. This creates a more efficient experience for businesses managing inventory, margins, and replenishment timelines.

How long does shipping usually take?

Standard air shipping generally takes around 7 to 10 days, depending on destination and logistics conditions. We aim to provide lead times that support practical planning and dependable delivery expectations.

When do I need to pay?

Payment is required before procurement begins. Once payment is confirmed, we can move your order forward into sourcing and processing.

When is inventory purchased?

We source products after successful payment. This keeps procurement aligned with confirmed demand and supports a more disciplined fulfillment process.

Can I cancel my order?

Orders may be canceled before procurement starts. Once sourcing begins, cancellation may be limited, as costs may already have been committed to the order.

Why partner with SeoulDepot?

We built SeoulDepot for businesses that value authentic Korean products, clearer pricing, consolidated logistics, and a sourcing relationship designed for consistency over time. The focus is not simply on lower pricing, but on creating a more dependable wholesale channel your business can continue building with.

Shipping Policy

Effective Date: March 20, 2026
Last Updated: March 17, 2026

This Shipping Policy explains how SeoulDepot handles shipping, delivery timing, and related logistics for orders placed through the website.

1. Shipping Structure

SeoulDepot supports consolidated shipping across product categories to create a more efficient purchasing and fulfillment experience for business buyers.

Shipping information presented on the website may be shown through the Shopify storefront, but all shipping operations remain subject to SeoulDepot’s sourcing, procurement, and logistics processes.

2. Shipping Methods

Available shipping methods may include:

  • air shipping

  • vessel shipping, where available

Shipping carriers may include DHL, EMS, UPS, FedEx, or other logistics partners depending on destination, order type, and operational requirements.

3. Processing and Procurement

Orders move into sourcing, procurement, and processing after successful payment. Processing time may vary depending on product type, order composition, availability, and destination requirements.

4. Estimated Lead Time

Standard air shipping generally takes around 7 to 10 business days, depending on destination, customs handling, and logistics conditions.

All shipping timelines shown on the website are estimates only and are not guaranteed.

5. Shipping Charges, Tariffs, and Fees

SeoulDepot aims to structure pricing as clearly as possible. Where applicable, pricing may include shipping, tariffs, and related fees in advance.

Final shipping treatment may vary depending on:

  • destination country

  • product category

  • carrier requirements

  • customs or regulatory conditions

6. Delivery Delays

SeoulDepot is not responsible for delays caused by:

  • customs clearance

  • carrier disruptions

  • weather or force majeure events

  • regulatory changes

  • incomplete or inaccurate shipping information

  • events outside SeoulDepot’s reasonable control

7. Address Accuracy

Customers are responsible for providing complete and accurate shipping details. SeoulDepot is not responsible for delays, failed delivery, or additional charges caused by incorrect address information.

8. Lost, Delayed, or Damaged Shipments

If a shipment appears lost, delayed, or damaged, customers should contact SeoulDepot promptly so the matter can be reviewed with the relevant logistics provider where applicable.

9. Changes to This Policy

SeoulDepot may update this Shipping Policy from time to time to reflect operational, carrier, or legal changes.

10. Contact

For shipping-related questions, contact:
help@getSeoulDepot.com