Shipping Policy

SeoulDepot supports consolidated shipping across product categories to create a more efficient purchasing and fulfillment experience for business buyers.

Shipping information presented on the website may be shown through the Shopify storefront, but all shipping operations remain subject to SeoulDepot’s sourcing, procurement, and logistics processes.

Available shipping methods may include:

• Air shipping
• Vessel shipping, where available

Shipping carriers may include DHL, EMS, UPS, FedEx, or other logistics partners depending on the destination, order type, and operational requirements.

Orders move into sourcing, procurement, and processing after successful payment. Processing time may vary depending on product type, order composition, availability, and destination requirements.

Standard air shipping generally takes around 7 to 10 business days, depending on the destination, customs handling, and logistics conditions.

SeoulDepot aims to structure pricing as clearly as possible. Where applicable, pricing may include shipping, tariffs, and related fees in advance.

Final shipping treatment may vary depending on:

• Destination country
• Product category
• Carrier requirements
• Customs or regulatory conditions

SeoulDepot is not responsible for delays caused by:

• Customs clearance
• Carrier disruptions
• Weather or force majeure events
• Regulatory changes
• Incomplete or inaccurate shipping information
• Events outside SeoulDepot’s reasonable control

Customers are responsible for providing complete and accurate shipping details. SeoulDepot is not responsible for delays, failed delivery, or additional charges caused by incorrect address information.

If a shipment appears lost, delayed, or damaged, customers should contact SeoulDepot promptly so the matter can be reviewed with the relevant logistics provider where applicable.

SeoulDepot may update this Shipping Policy from time to time to reflect operational, carrier, or legal changes.

For shipping-related questions, delivery concerns, or logistics support, please contact the SeoulDepot team.