Questions Before You Register?

What is SeoulDepot?

SeoulDepot is a micro wholesale sourcing platform for K-Food, K-Wellness, and K-Beauty. We built it to give business buyers a more streamlined way to source across categories through one dependable partner.

Who is SeoulDepot for?

We designed SeoulDepot for retailers, distributors, and resellers looking for a more reliable way to source Korean products internationally. It is best suited for businesses that value authenticity, supply consolidation, and a more efficient purchasing process.

What can I source through SeoulDepot?

You can source across food, wellness, and beauty in one place. We make it easier to build across multiple product categories without managing several separate suppliers.

Why do I need to register first?

Registration gives you access to wholesale pricing, product visibility, and business purchasing features. It also helps us keep SeoulDepot focused on qualified business accounts and a more relevant sourcing environment.

Is there a minimum order amount?

Yes. Our minimum order amount is $500. This helps us maintain a wholesale-ready structure and support more efficient handling across partner orders.

Are prices all-inclusive?

Shipping, tariffs, and additional fees can make international sourcing harder to plan around. We structure pricing as clearly as possible, with those costs factored in upfront where applicable, so purchasing feels more predictable from the start. No hidden fees at all guaranteed. 

How does shipping work?

We support consolidated shipping across categories, so orders can move through one coordinated fulfillment flow instead of multiple separate shipments. This creates a more efficient experience for businesses managing inventory, margins, and replenishment timelines.

How long does shipping usually take?

Standard air shipping generally takes around 7 to 10 days, depending on destination and logistics conditions. We aim to provide lead times that support practical planning and dependable delivery expectations.

When do I need to pay?

Payment is required before procurement begins. Once payment is confirmed, we can move your order forward into sourcing and processing.

When is inventory purchased?

We source products after successful payment. This keeps procurement aligned with confirmed demand and supports a more disciplined fulfillment process.

Can I cancel my order?

Orders may be canceled before procurement starts. Once sourcing begins, cancellation may be limited, as costs may already have been committed to the order.

Why partner with SeoulDepot?

We built SeoulDepot for businesses that value authentic Korean products, clearer pricing, consolidated logistics, and a sourcing relationship designed for consistency over time. The focus is not simply on lower pricing, but on creating a more dependable wholesale channel your business can continue building with.

Privacy Policy

Effective Date: March 20, 2026

Last Updated: March 17, 2026

At SeoulDepot, privacy and trust matter. This Privacy Policy explains how personal information is collected, used, stored, shared, and protected when users visit the website, create an account, place an order, contact SeoulDepot, or otherwise interact with the platform.

SeoulDepot uses Shopify as its commerce platform. As part of providing the website, storefront, account, and checkout experience, certain personal information may be collected and processed through Shopify and trusted third-party service providers connected to the website.


1. Information Collected

SeoulDepot may collect the following categories of information:

  • Information provided directly

  • This may include:

  • name

  • company name

  • job title

  • email address

  • phone number

  • billing address

  • shipping address

  • payment-related information

  • account login details

  • business registration or onboarding information

  • any information submitted through forms, inquiries, or communications

  • Information collected automatically

When users visit the website, certain technical and usage information may be collected automatically, including:

  • IP address

  • browser type

  • device type

  • operating system

  • referral source

  • pages viewed

  • date and time of access

  • time spent on pages

  • cart activity

  • login session data

  • website interaction data

  • Information collected through Shopify and connected services

Because SeoulDepot operates on Shopify, information related to storefront activity, checkout behavior, transactions, and account usage may also be collected or processed through Shopify and Shopify-connected applications or service providers.

2. How Information Is Used

Personal information may be used to:

  • operate and maintain the website and storefront

  • create and manage customer accounts

  • process orders, payments, sourcing, and shipping

  • provide product, order, and account support

  • communicate about purchases, account activity, or service updates

  • send newsletters, promotional emails, or marketing communications where permitted

  • improve website performance, functionality, and customer experience

  • analyze usage, trends, and business performance

  • detect fraud, misuse, or unauthorized activity

  • comply with legal, tax, and regulatory obligations

  • protect SeoulDepot, its users, and its business operations

3. Shopify and Third-Party Services

SeoulDepot uses Shopify to operate its commerce platform. This means certain personal information may be collected, stored, processed, or transmitted through Shopify in order to support:

  • storefront functionality

  • customer accounts

  • checkout

  • payment processing

  • order management

  • site security

  • analytics and reporting

SeoulDepot may also use third-party service providers and apps integrated with Shopify, including tools related to:

  • payment processing

  • email communication

  • customer support

  • analytics

  • marketing

  • logistics and shipping support

These providers may process personal information only as needed to support SeoulDepot’s operations and service delivery, subject to their own policies and applicable legal requirements.

4. Cookies and Similar Technologies

SeoulDepot, Shopify, and connected third-party tools may use cookies and similar technologies to support:

  • website functionality

  • login and session management

  • cart and checkout experience

  • analytics and performance measurement

  • customer preferences

  • communication and marketing effectiveness

Users can manage cookies through browser settings. Disabling cookies may affect certain website features, including account, cart, and checkout functionality.

5. How Information Is Shared

SeoulDepot does not sell personal information.

Personal information may be shared with trusted third parties where necessary to operate the website and services, including:

Shopify and Shopify-related infrastructure providers

  • payment processors

  • hosting providers

  • analytics providers

  • email and communication platforms

  • logistics or shipping support partners

  • legal, regulatory, tax, or law enforcement authorities where required

  • professional advisers such as legal, accounting, or compliance consultants

Information may also be disclosed where necessary to protect SeoulDepot’s rights, enforce its policies, prevent fraud, or respond to lawful requests.

6. Data Retention

Personal information is retained only for as long as necessary to support business, legal, tax, operational, and compliance purposes.

Retention periods may vary depending on:

  • account activity

  • transaction history

  • legal obligations

  • dispute resolution needs

  • operational requirements

When information is no longer required, SeoulDepot will delete, anonymize, or securely retain it only as permitted or required by law.

7. Data Security

Reasonable administrative, technical, and organizational safeguards are used to protect personal information against unauthorized access, misuse, loss, disclosure, or alteration.

No method of transmission over the internet or electronic storage can be guaranteed to be completely secure. For that reason, SeoulDepot cannot guarantee absolute security.

8. International Data Transfers

Because SeoulDepot may serve users across different countries and may rely on global service providers, personal information may be transferred to and processed in jurisdictions outside the user’s home country.

By using the website or services, users acknowledge that their information may be processed in countries with different data protection laws than those in their own jurisdiction.

9. User Rights and Choices

Depending on applicable law, users may have the right to:

  • request access to personal information

  • request correction of inaccurate information

  • request deletion of information

  • object to or restrict certain processing

  • withdraw consent where processing is based on consent

  • opt out of marketing communications

Requests may be submitted using the contact details below.

10. Marketing Communications

If users subscribe to marketing emails or newsletters, they may unsubscribe at any time by using the unsubscribe link in the message or by contacting SeoulDepot directly.

Even where marketing communications are declined, SeoulDepot may still send service-related messages, including account, order, or transactional communications.

11. Third-Party Websites

The website may contain links to third-party websites or services. SeoulDepot is not responsible for the privacy, content, or security practices of third-party sites outside its control.

12. Children’s Privacy

SeoulDepot is intended for business users and is not directed to children. SeoulDepot does not knowingly collect personal information from children under the age required by applicable law.

13. Changes to This Privacy Policy

SeoulDepot may update this Privacy Policy from time to time to reflect operational, legal, platform, or regulatory changes. When updates are made, the “Last Updated” date will be revised accordingly.

Continued use of the website or services after changes take effect constitutes acceptance of the revised Privacy Policy.

14. Contact

For questions about this Privacy Policy or SeoulDepot’s data practices, please contact:

SeoulDepot
help@getSeoulDepot.com
https://getSeoulDepot.com/