Privacy Policy

Information provided directly

SeoulDepot may collect information provided by users directly, including:

• Name, company name, and job title
• Email address and phone number
• Billing and shipping addresses
• Payment-related information
• Account login details
• Business registration or onboarding information
• Information submitted through forms, inquiries, or communications

Information collected automatically

When users visit the website, certain technical and usage information may be collected automatically, including:

• IP address, browser type, device type, and operating system
• Referral source, pages viewed, and date and time of access
• Time spent on pages and website interaction data
• Cart activity and login session data

Information collected through Shopify and connected services

Because SeoulDepot operates on Shopify, information related to storefront activity, checkout behavior, transactions, and account usage may also be collected or processed through Shopify and Shopify-connected applications or service providers.

Personal information may be used to:

• Operate and maintain the website and storefront
• Create and manage customer accounts
• Process orders, payments, sourcing, and shipping
• Provide product, order, and account support
• Communicate about purchases, account activity, or service updates
• Send newsletters, promotional emails, or marketing communications where permitted
• Improve website performance, functionality, and customer experience
• Analyze usage, trends, and business performance
• Detect fraud, misuse, or unauthorized activity
• Comply with legal, tax, and regulatory obligations
• Protect SeoulDepot, its users, and its business operations

SeoulDepot uses Shopify to operate its commerce platform. Certain personal information may be collected, stored, processed, or transmitted through Shopify to support:

• Storefront functionality
• Customer accounts
• Checkout and payment processing
• Order management
• Site security
• Analytics and reporting

SeoulDepot may also use third-party service providers and apps integrated with Shopify, including tools related to:

• Payment processing
• Email communication
• Customer support
• Analytics and marketing
• Logistics and shipping support

These providers may process personal information only as needed to support SeoulDepot’s operations and service delivery, subject to their own policies and applicable legal requirements.

SeoulDepot, Shopify, and connected third-party tools may use cookies and similar technologies to support:

• Website functionality
• Login and session management
• Cart and checkout experience
• Analytics and performance measurement
• Customer preferences
• Communication and marketing effectiveness

Users can manage cookies through browser settings. Disabling cookies may affect certain website features, including account, cart, and checkout functionality.

Personal information may be shared with trusted third parties where necessary to operate the website and services, including:

• Shopify and Shopify-related infrastructure providers
• Payment processors
• Hosting and analytics providers
• Email and communication platforms
• Logistics or shipping support partners
• Legal, regulatory, tax, or law enforcement authorities where required
• Professional advisers such as legal, accounting, or compliance consultants

Information may also be disclosed where necessary to protect SeoulDepot’s rights, enforce its policies, prevent fraud, or respond to lawful requests.

Personal information is retained only for as long as necessary to support business, legal, tax, operational, and compliance purposes.

Retention periods may vary depending on:

• Account activity
• Transaction history
• Legal obligations
• Dispute resolution needs
• Operational requirements

When information is no longer required, SeoulDepot will delete, anonymize, or securely retain it only as permitted or required by law.

Reasonable administrative, technical, and organizational safeguards are used to protect personal information against unauthorized access, misuse, loss, disclosure, or alteration.

No method of transmission over the internet or electronic storage can be guaranteed to be completely secure. For that reason, SeoulDepot cannot guarantee absolute security.

Because SeoulDepot may serve users across different countries and rely on global service providers, personal information may be transferred to and processed in jurisdictions outside the user’s home country.

By using the website or services, users acknowledge that their information may be processed in countries with different data protection laws than those in their own jurisdiction.

Depending on applicable law, users may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

Requests may be submitted using the contact details below.

Users who subscribe to marketing emails or newsletters may unsubscribe at any time using the unsubscribe link in the message or by contacting SeoulDepot directly.

Even where marketing communications are declined, SeoulDepot may still send service-related messages, including account, order, or transactional communications.

The website may contain links to third-party websites or services. SeoulDepot is not responsible for the privacy, content, or security practices of third-party sites outside its control.

SeoulDepot is intended for business users and is not directed to children. SeoulDepot does not knowingly collect personal information from children under the age required by applicable law.

SeoulDepot may update this Privacy Policy from time to time to reflect operational, legal, platform, or regulatory changes. When updates are made, the “Last Updated” date will be revised accordingly.

Continued use of the website or services after changes take effect constitutes acceptance of the revised Privacy Policy.

For questions about this Privacy Policy or SeoulDepot’s data practices, please contact the SeoulDepot team.